Your data matters

At SMARTAVAIAGENT, accessible via https://smartavaiagent.b12sites.com/ , protecting the privacy of our visitors is a core priority. This Privacy Policy outlines what types of information we collect, how we use it, and the choices you have regarding your data.

If you have any questions or concerns about this policy, please contact us.

Consent

By using our website, you agree to our Privacy Policy and consent to the collection and use of your information in accordance with this document.

Information We Collect

When you use our website, we may collect the following types of information:

Information You Provide Directly

• Name
• Email address
• Phone number
• Company name (if applicable)
• Any messages or inquiries submitted via contact forms
• Uploaded files, photos, or project information (if applicable)

Information Collected Automatically

When you visit the website, certain data is automatically collected, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring URLs
• Pages visited and time spent on the site
• Date and time of access

This information is used for analytics, diagnostics, and improving the user experience.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide customer service
• To improve website functionality and user experience
• To send updates, offers, and newsletters (only if you opt-in)
• To personalize content
• To analyze traffic and usage patterns
• To ensure security and prevent fraud

Cookies and Tracking Technologies

Our website may use cookies and similar tracking tools to enhance your browsing experience. These technologies help:

• Remember your preferences
• Track visitor interactions
• Analyze site performance

You can control or disable cookies through your browser settings.

Third-Party Services and Alboom Hosting

SMARTAVAIAGENT is hosted on Alboom Pro, a third-party platform that may collect, store, and process your data. Please review Alboom’s privacy practices for more detail:

Alboom Privacy Policy (Portuguese; use translation if needed)

We may also use third-party services (e.g., analytics tools, cloud services). These services may collect data under their own privacy policies.

GDPR Data Protection Rights (EEA Visitors)

If you are located in the European Economic Area (EEA), you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your personal data
• Object to our processing of your data
• Request data portability
• Withdraw your consent at any time

To exercise these rights, please contact us directly.

CCPA Privacy Rights (California Residents)

If you are a California resident, you have the right to:

• Know what personal data we collect
• Request deletion of your personal data
• Opt-out of the sale of your personal information (we do not sell your data)
• To exercise any of these rights, contact us and we will respond within 30 days.

Children’s Privacy

SMARTAVAIAGENT does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided us with personal data, please contact us immediately so we can remove the information.

Data Security

We take commercially reasonable precautions to safeguard your personal information from unauthorized access, use, or disclosure. However, no online platform is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your data only as long as necessary for the purposes set out in this Privacy Policy, or as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will appear below. We encourage you to review this page periodically.